Frequently Asked Questions
Everything you need to know about your Angel's Face shopping experience.
How do I care for my Angel's Face tutu?
To keep your tutu looking its best, we recommend a gentle hand wash in cool water and hanging it to dry. Once dry, you can lightly steam the tulle layers to restore their signature volume and bounce.
What is your international shipping policy?
We ship our designer collections worldwide. Delivery times vary by location, but most international orders arrive within 5-10 business days. Please note that customs duties may apply depending on your country's regulations.
How long do I have to return an item?
We want you to be delighted with your purchase. If you are not completely satisfied, you can return any unworn items with original tags attached within 28 days of receipt for a full refund.
How can I find the right size for my child?
Each product page features a detailed size guide. Our clothing generally follows age-based sizing, but we recommend checking the specific measurements for height and chest to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and Klarna for flexible payment options at checkout.
Are your signature charm boxes included with every order?
Our iconic Angel's Face hat boxes are included with specific items such as our tutus and dresses. For other items, luxury gift wrapping and branded boxes can be added at checkout.